Customer Service Manager

We have an exciting opportunity available for an experienced Customer Service Manager to join a thriving manufacturing company in the heart of Western Sydney! Perfect role for a leader with a strong background in the industrial, manufacturing or construction industry ready to make a change.

The Role:

• Process orders and maintain accurate customer records
• Lead, support and develop the customer service team
• Provide customers with clear information on pricing, availability and product options
• Resolve and manage customer issues and enquiries, including complex issues and escalations
• Work closely with sales and production to ensure great customer satisfaction

About You:

• Previous customer service leadership experience in the construction, industrial or manufacturing industry
• Strong communication and problem-solving skills
• Proficiency using Microsoft Office and other CRM systems
• Availability to work every 2nd Saturday half day

Benefits:

• Competitive salary working with a thriving manufacturer
• Long term and permanent position with opportunities for progression
• Support and upskilling provided
• Friendly and close-knit team environment

HOW TO APPLY

Please send an up to date resume highlighting your relevant experience. We will contact selected candidates for interviews.

Note: Only applicants who meet the requirements will be considered. Thank you for your understanding.

At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment.

We look forward to receiving your application!